Business mobile helps employees in the field
Where business is concerned, people matter. Customers might always come first, but their experience hinges on the way your workforce behaves. One way to get your employees working as efficiently and easily as possible is to provide them with their own mobile phones. And it isn’t just about phone calls anymore; a business mobile service has a range of benefits to you, your workers and your customers.
Customer focused
With a business mobile service, employees don’t have to worry about the impact that giving the best customer service might have on their phone bill. With packages available to maximise coverage by using optimum networks, it’s easy for workers to deliver the highest quality interactions anywhere, anytime. Employees and their tech can be supported remotely, meaning customers experience fewer problems, wait less, and get more. Data packages ensure that information is always only a click away.
Employee friendly
The best business mobile providers offer a range of different handsets so you can make sure your workforce has access to reliable, up-to-date technology. Alternatively, BYOD packages mean employees don’t have to waste time getting to grips with unfamiliar hardware. With bills sent directly to the business, workers no longer need to waste time with tricky expenses forms on the clock or in their downtime.
Making the most of the moment
Your approach to business mobile can be as hands-on or hands-off as you like. With systems such as
MobiControl from SOTI, you can manage applications and content remotely, meaning employees are supported wherever their work takes them. Clear and user-friendly administrator consoles can help monitor devices, even tracking details like battery life and connection times. It’s also simple for managers to make sure people use their time effectively through itemised billing.
Keeping in touch
SMS is one of the most efficient ways to communicate with customers, colleagues and employees. A brief message can be circulated in seconds and its accessible, reliable format ensures it gets read. Great telecommunications companies offer a variety of hosting and delivery methods, which can be tailored to your business’s needs.
To find out more about business mobile services, contact RHM Telecommunications to work with a telecoms provider who can arrange the best deal for your needs.
