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The adage ‘you get what you pay for’ has been highlighted recently in a spate of malware attacks which targeted lower price range routers, causing untold damage to businesses. In November 2016 around 100,000 UK Post Office broadband customers were infected by malware which targeted certain routers, preventing users connecting to the internet. This ‘Mirai…

The European Commission (EC) has announced the launch of a €500m fund that will be devoted to enhancing broadband quality throughout Europe. Though the UK public earlier this year voted in favour of leaving the EU, the UK will still remain a member of the union until two years after Article 50 is triggered. This…

The Internet of Things isn’t a new concept. In fact it’s been around since the first internet connected toaster was developed by two entrepreneurs and revealed at Interop in 1990. However the hype around the Internet of Things (IoT) and smart technology is building apace with real commercial benefits beginning to emerge. But what exactly…

Vodafone have hit the headlines again as they’ve become embroiled in another competition row with BT. Evidently Vodafone wrote to Ofcom to complain about Openreach’s trials for 330Mbps G.fast broadband technology. According to Vodafone, the trial has broken Ofcom’s stringent rules requiring a prior consultation to occur before tests begin. This is only the latest…

After the Advertising Standards Authority (ASA) called for greater transparency in broadband advertisements, a list of changes has been implemented which will ensure that broadband firms clearly state contract prices in their adverts. The rules were first announced back in May. However, companies appealed for more time, in order to comply with the new regulations….

For the past couple of years RHM has seen a massive migration to cloud based telephony, particularly SME’s. 2 years ago 75% of RHM’s customers were using traditional on site equipment whereas that figure has now flipped on its head, with 2016 showing 73% of RHM’s client base utilising cloud based telephony. What is cloud…

If you’re running a business with more than one phone line, it’s quite likely that you’re using a traditional PBX (Private Branch eXchange) phone system, connected via ISDN. It’s a bit like having your own mini telephone exchange in your building. These sorts of systems have been popular since the earliest forms of them were…

This year, the annual Telecommunications Policy Research Conference (TPRC) took place in the USA. The TPRC confers on information policy and assembles researchers and policy makers from industry, government, academia and NGOs. This year, a particular panel (Rural Broadband Policies in a Cross-National Comparison) was organised by Bibi Reisdorf. What emerged from this panel was…

The government has been urged to make investment in a robust and fast broadband network for business a top priority in the autumn budget statement. The British Chambers of Commerce (BCC) said the investment was needed as part of a wider package of support for UK business. Their call to action follows on from comments…

From this week, businesses will have access to increased safeguards regarding their internet connections. Ofcom announced on 30th September 2016 that they are introducing a new voluntary code for the telecoms provider who offers business broadband, and several of the main industry players have already pledged their allegiance to the code. In essence, these organisations…