Voice
If your business has a telephone system, fax, pdq or broadband then you will have telephone lines connecting your site to the network. RHM can manage, support and bill you for these lines offering great value for money.
We can provide new lines or take over your existing services. In addition we can manage your migration to the new alternative known as VOIP (Voice over IP) or SIP Trunks.
Why speak to us?
RHM has years of experience working with small and multi-sited customers helping them manage their connection spend.
Great Value
We have wholesale access to the main carriers for routing call traffic, including BT, Gamma and Talk Talk. Our sizeable client base allows us to negotiate excellent wholesale rates and we can mix and match how we route certain traffic ensuring best value for your business.
We also build a tariff that is bespoke for you based on analysing your call profile from your incumbent supplier. This ensures we drive optimum efficiency for your business.
Tailored Billing
We’ve invested in our own in house billing engine which allows us to create a bill that’s tailored specifically for your business, building in the cost centres you need to help you manage budgets, painlessly. Our reporting suite is extensive and we email your invoice in PDF alongside a set of management reports in either PDF, CSV or both.
In addition, we have a web portal where you can securely access your invoice history, management reports, set up your own e-alerts and view pre billed call data up to and including the previous day’s activity.
Our Support Service
We can register your lines with multiple carriers so if you experience any call quality issues we can swiftly shift certain routes, or all traffic, to ensure optimum service levels.
If we implement SIP Trunks (VOIP) we can pre-build a disaster recovery plan ensuring calls divert to a predetermined location or telephone number. We can also design resilient builds with primary and secondary endpoints.
